Human Resources Technician I 86 views

Human Resources Technician I  (2001885)  
Grade: G6
Contractual Arrangement: Fixed-term appointment
Contract duration: Two years, first year probationary period. POST OF LIMITED DURATION

Job Posting

: Apr 21, 2020, 3:00:27 PM

Closing Date

: May 12, 2020, 10:59:00 PM

Primary Location

: Haiti-Port-au-Prince


: PAHO/WHO Representation, Haiti


: Full-time  

IMPORTANT NOTICE: Please note that the deadline for receipt of applications indicated above reflects your personal device’s system settings. 


is a requisition for employment at the Pan American Health Organization
(PAHO)/Regional Office of the World Health Organization (WHO)

Country Offices are responsible for ensuring that the Pan American Health
Organization /World Health Organization (PAHO/WHO) country program of technical cooperation and its
country presence provides adequate support
to the national health development process and, at the same time, enables
countries to shape the sub regional, regional, and global health agendas. The
PAHO/WHO Country Office is the basic organizational unit for technical
cooperation with the country/ies, drawing on PAHO/WHO resources from all levels
and all parts of the Organization.


Under the general guidance of the PAHO/WHO
Representative, and the direct supervision of the Administrator, and in close
coordination with Human Resources Management (HRM) at Headquarters, the
incumbent is responsible for, but not necessarily limited to, the following assigned

  1. Assist
    and coordinate the recruitment and selection process for fixed-term and
    short-term  United Nations (UN)
    positions, and  local positions for
    hiring under local conditions of employment (contingent workers); provide
    guidance to technical staff regarding the proper use of contractual mechanisms;
    collaborate in the process of preparing 
    job descriptions for fixed and short-term positions, and terms of
    references for contingent worker positions, prepare and place local
    advertisements; conduct screening of applications and  interviewing of candidates; administer  testing; prepare documentation for and act as
    Secretary of the local selection committees;
  2. Initiate and/or approve human resources (HR) related actions in the
    corporate information system for staff and contingent workers; serve as HR
    Partner in the PAHO Management Information System (PMIS), and HR focal point
    for the selection process of local and international recruited positions;
  3. Prepare and process contracts for contingent
    workers (consultants: NPCs, IPCs; local positions through local employment
    agency, etc.), ensuring compliance with established policies and guidelines;
    create positions in PMIS; prepare estimated cost for contracts; issue
    contracts; process hiring and termination business processes; register
    consultants  in accident insurance
    scheme; responsible for monitoring and updating PMIS to include status for all
    contingent worker positions and contract management; 
  4. Administer
    the files of contingent workers hired 
    under local conditions of employment; monitor performance and issue
    salary increases as applicable, based on established practices and procedures;
    update the corporate personnel information systems with new positions and
    changes in status, as applicable; monitor the financial billings of the local
    employment agency; verify costs and submit for payment;
  5. Administer
    personnel policies and apply regulations, rules and procedures concerning
    recruitment, appointment, benefits, and other personnel matters including
    issues related to immunities and privileges as they apply to international
    staff as well as local labor legislation as it applies to personnel hired under
    local conditions;
  6. Ensure
    that the support documentation for the certification of dependants, civil
    status, education grants and/or any other staff benefits and/or allowances are
    reviewed and verified;
  7. Ensure
    that requests for payment of salaries, pension fund documentation, annual
    verification of dependants, annual leave reports/requests and any other entitlements
    are prepared and submitted accordingly; coordinate and process the extension of
    staff  and contingent worker contracts;
  8. Maintain
    all administrative records related to the Office’s staff, to include: extension
    of contracts, job description reviews, recruitment of short term staff under
    the different contract types of the Organization, as well as preparing the
    corresponding justifications for the contracts and authorization of payments
    for contingent workers;
  9. Brief
    prospective candidates or new appointees on benefits and conditions of
    employment; inform staff members on administrative procedures related to
    official travel, annual leave, sick leave, health insurance benefits and other
    personnel matters;
  10. Collaborate
    with the Administrator in the development of proposals on staff development
    plans; collaborate in the training of technical and  support personnel; assist in obtaining salary
    data for local salary surveys and for salary scales for personnel hired under
    local conditions of employment; monitor and assist in the process of updating
    local salary scale and pay bands for contingent workers;
  11. Prepare
    formal notifications to local authorities on the arrival and departing of
    international staff; handle documentation required by the Ministry of Foreign
    Affairs and other government agencies; assist staff members in matters related
    to customs clearance of their personal and households effects, etc.;
  12. Provide
    guidance and support to staff regarding the process for initiating an
    completing the Performance Planning and Evaluation System (PPES) process in
    PMIS, as needed;
  13. Compose,
    draft and prepare correspondence in Spanish and English pertaining to assigned duties on own initiative or from
    verbal/written instructions for signature.
  14. Act
    as a focal point for Human Resources matters with HRM at Headquarters;
  15. Perform
    other related duties, as assigned.

Essential: Certification
of completion of high school with formal training in the administrative field.

training at the college, university or business school level with emphasis in
human resources management would be an asset.

In the event that your candidature is retained for an
interview, you will be required to provide, in advance, a scanned copy of the
degree(s)/diploma(s)/certificate(s) required for this position.  WHO, only considers higher educational
qualifications obtained from an institution accredited/recognized in the World
Higher Education Database (WHED), a list updated by the International
Association of Universities (IAU) / United Nations Educational, Scientific and
Cultural Organization (UNESCO).  The list
can be accessed through the link:  PAHO will also use the databases of the
Council for Higher Education Accreditation and
College Navigator, found on the website of the National Centre for Educational
Statistics, to
support the validation process.


years of experience in administrative work, preferably in human resources

PAHO Competencies:
  • Overall
    attitude at work:
    Maintains integrity and takes a clear
    ethical approach and stance; demonstrates commitment to the Organization’s
    mandate and promotes the values of the Organization in daily work and behavior;
    is accountable for work carried out in line with own role and responsibilities;
    is respectful towards, and trusted by, colleagues and counterparts.
  • Teamwork:
    Creates team spirit; promotes collaboration and open communication in the team;
    proactively supports others; welcomes team responsibilities and drives team
    results; promotes knowledge sharing in the team.  Proactively identifies conflicts and
    facilitates their resolution in a respectful manner; tactfully resolves
    conflicts between or with others and takes action to reduce any possible
    tension; effectively builds a rapport with individuals and teams, establishing
    good personal and professional relationships, as well as minimizing risk of
    potential conflict.
  • Respecting
    and promoting individual and cultural differences:

    Treats all people with dignity and respect. Relates well to people with
    different cultures, gender, orientations, backgrounds and/or positions;
    examines own behavior to avoid stereotypical responses; considers issues from
    the perspective of others and values their diversity.
  • Communication:
    Foresees communication needs of audience and targets message accordingly.  Facilitates open communication; encourages
    others to share their views openly and takes time to understand and consider
    their views.  Writes down ideas in a
    clear, structured, logical and credible way; drafts and supports the
    development of guidelines, policies and procedures.  Shares relevant information openly and
    ensures that the shared information is understood; considers knowledge sharing
    as a constructive working method and demonstrates awareness of the
  • Knowing
    and Managing Yourself:
    Remains objective and focused even in a
    “changing and moving” environment; continues to display positive behavior when
    facing some constraints; keeps challenges in perspective.  Effectively controls own emotions, avoiding
    displaying them inappropriately; continues to show positive attitude when
    producing individual results, as well as supporting team’s work; continues to
    be collaborative with others, even in stressful and challenging circumstances.  Sees feedback as a key element in personal
    and professional development; displays a high level of self-awareness in
    response to positive and negative feedback, accepts negative feedback
    positively, moving forward quickly and constructively. Seeks all relevant
    information for decision making from a wide range of sources; quickly learns
    new competencies and skills that expand role capability; shows rapid
    understanding of new and/or complex information relevant to job.
  • Producing
      Prioritizes work
    and makes planning/Organizational adjustments as necessary; seeks clarification
    from supervisor on timelines, as needed. Uses feedback and inputs from
    supervisor to achieve results. Produces quality results and has frequent
    discussions with supervisor to achieve results. Is action-oriented and sees
    tasks through to completion. Shows understanding of own role and
    responsibilities in relation to expected results.  Solicits and accepts direction and guidance
    from supervisor and team members and takes responsibility for own work and
    actions, as appropriate.
  • Moving
    forward in a changing environment:
    Actively supports
    Organizational change initiatives and demonstrates personal commitment to them,
    including when faced with new demands; proposes workable solutions to challenging
    situations.  Engages in positive
    responses to a changing environment and promotes workable solutions to achieve
    own and team’s results.  Welcomes, and
    actively seeks to apply, new ideas, approaches and working methods and
    technologies in order to improve own and/or team’s work processes and results;
    demonstrates commitment to Organizational change initiatives.
Technical Expertise:
  • Knowledge of human resources practices and procedures
    combined with the ability to explain policies, regulations, standards and
    established guidelines which form the basis for personnel decisions and
  • Skills in planning,
    organizing, problem-solving, and decision-making of office management
  • Ability to maintain
    databases, input data, and prepare reports and documentation including special
    charts, graphics, and other features. 
  • Ability to research,
    analyze and organize information in order to prepare charts, graphics, reports,
  • Ability to plan,
    organize, coordinate and carry out administrative processes, such as:  monitoring of human resources processes,
    maintenance of expenditures records, preparation of budgets, etc.
  • Ability to
    write/originate routine and nonroutine correspondence and reports in English
    and Spanish.
  • Ability to plan,
    organize, coordinate, and carry out administrative processes such as: contract
    management, recruitment of personnel, preparation of reports, coordinating
    administrative support services, etc.

The nature of the
business in HR requires sensitivity, confidentiality and respect for all
contacts and information processed.


Very good knowledge of
English and French. 


IT Skills:

Demonstrated ability to effectively use a computer and
utilize software programs such as Microsoft Office Word, Excel, PowerPoint,
SharePoint and Outlook.  Other IT skills
and knowledge of other software programs such as Visio and Project would be an

Annual Salary: (Net of taxes)
1,444,006 HTG


This vacancy notice may be used to fill other similar
positions at the same grade level

Only candidates under serious consideration will be

A written test may be used as a form of screening.

Any appointment/extension of appointment is subject to
PAHO Staff Regulations, Staff Rules and e-Manual.

For information on PAHO please visit:

PAHO/WHO is committed to workforce diversity.

PAHO/WHO has a smoke-free environment and does not
recruit smokers or users of any form of tobacco.

PAHO offers an attractive compensation package including
an annual net salary (subject to mandatory deductions for pension contributions
and health insurance).  Other benefits
include: 30 days annual leave, dependency benefits, pension plan, and health
insurance scheme.

All applicants are required to complete an on-line profile
to be considered for this post. 

Candidates will be
contacted only if they are under serious consideration.  A written test and/or interview will be held
for this post.  The post description is
the official documentation for organizational purposes.

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