Knowledge Management and Communications (KMC) Specialist, New Delhi, India 51 views

Organization: Panagora Group
Country: India
City: New Delhi
Office: Panagora Group in New Delhi, India

Project/Activity USAID/India APP
Industry USAID
City New Delhi
State/Province Delhi
Country India
Zip/Postal Code 110001
HIghest Level of Education Bachelor’s
Work Experience 7-10 years
Job Description
Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international development, global health, and learning consulting. We are a dynamic woman- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups.
Job Description
Panagora Group seeks a full-time Knowledge Management and Communications Specialist (KMC) for an anticipated USAID/India Monitoring, Evaluation, and Learning Support Platform activity. This five-year activity will assist USAID India Mission with strategy- and activity-level performance monitoring, evaluation, and learning, including conducting data gathering and verification, data visualization, data quality assessments, impact and performance evaluations, assessments, organizational learning, and collaboration among USAID and its implementing partners.
This is a long-term position based in India, expected to start in late 2022. This position is open only to Indian nationals.
Duties and Responsibilities
Design, implement and manage the communications strategy for the USAID/India Monitoring, Evaluation, and Learning Support Platform activity contract under the leadership of the COP, advancing the project’s vision, mission, and mandate by utilizing various media formats targeting a variety of audiences.
Establish and socialize KMC systems, platforms, processes, and tools to support efficient and effective knowledge management, learning, and communications to ensure the project’s institutional memory.
Responsible for the preparation, editing, and submission of contract deliverables to USAID and assisting with finalizing programmatic work plans, as needed, ensuring all program deliverables, training, and technical reports comply with USAID branding guidelines and the programs approved Branding and Implementation Plan and Marking Plan.
Synthesize technical information in order to produce and disseminate accurate and useful knowledge products such as press releases, feature articles, success stories, lessons learned, presentation materials, marketing materials, quarterly and annual reports, videos, multimedia, and extension materials in consultation with technical staff.
Monitor project activities to identify success stories, and lessons learned and ensure they are captured, developed, edited, and shared.
Respond to project staff requests for communications assistance and provide creative ideas for using communications and KM tools to improve the implementation and effectiveness of project activities.
Provide strategic and programmatic advice on communications and knowledge exchange and support project leadership to strengthen program design and implementation.
Achieve and maintain effective communications with USAID, partner organizations, and stakeholders, including timely response to requests for information.
Perform other appropriate tasks that support the overall project, as assigned by the COP or his/her designee.
Requirements
Degree (BA/Master’s) in relevant technical area, preferably communications or journalism.
At least 7 years of experience with bachelor’s and 5 years with Masters in knowledge management and communications.
Demonstrated experience with communications strategy development and implementation.
USAID-funded project experience is strongly preferred.
Thorough knowledge of USAID’s reporting, branding, and marking requirements.
Experience producing high-quality communication products for a variety of channels (e.g., print, digital, video).
Excellent command of English and Spanish (verbal and written) required with a proven ability to rewrite technical information for non-experts.
Proven organizational and management skills, and ability to work independently and in teams in a multi-cultural context.
Proven ability to meet tight deadlines and juggle numerous projects simultaneously in a fast-paced environment.
Demonstrate leadership, good judgment possesses sensitivity and understanding of how messaging impacts diverse audiences.
Excellent computer skills in a full range of software, including MS Office (Word, Excel, Outlook, PowerPoint), Adobe Photoshop, and/or other graphics programs.
Must be an Indian citizen.
This is cooperating country national position and all salary payments will be made in Indian currency (Rupee).
To Apply: Please visit https://panagoragroup.net/project-opportunities/. Fill out the online application. Please include a cover letter and resume. Applications without a cover letter will not be considered.
No telephone inquiries, please. Finalists will be contacted. Only applicants who include the required application components will be considered.
Panagora Group is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
*Note: Panagora does not offer visa sponsorship.
Panagora Group is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

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